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Photo of Al Balawi, Ramah

Ramah Al Balawi

Doctoral Student in Management Information Stystems

Department of Information and Decision Sciences

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Education

PhD, Management Information Systems, University of Illinois at Chicago, May 2022 (Expected)
MS, Information Systems Technology, The George Washington University, May 2015
BSc, Information Technology (First Class Honors), King Saud University, July 2009

Licensures and Certifications

  • Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization, DeepLearning.AI, September 2020
  • Neural Networks and Deep Learning, DeepLearning.AI, August 2020
  • Certificate in Business Analytics, School of Business, The George Washington University, May 2015

Selected Presentations

  • Ramah Al Balawi, Ecem Basak, Ali Tafti, Mary Beth Watson-Manheim (2020). Ride-Sharing Services and Environmental Sustainability: An Empirical Investigation of Uber Entry and Gas Emissions, Americas Conference on Information Systems (AMCIS).
  • Ramah Al Balawi, Ecem Basak, Ali Tafti, Mary Beth Watson-Manheim (2020). Ride-Sharing Services and Environmental Sustainability: An Empirical Investigation of Uber Entry and Gas Emissions, The 15th Winter Conference on Business Analytics (WCBA), Snowbird, UT.
  • Ecem Basak, Ramah Al Balawi, Ali Tafti (2020). The Value of Inter-Regional Online Social Relationships: How Does It Foster Regional Innovation Performance?, The 15th Winter Conference on Business Analytics (WCBA), Snowbird, UT.
  • Ramah Al Balawi, Yuheng Hu, Liangfei Qiu (2019). Brand Crisis and Customer Relationship Management on Social Media: A Natural Experiment from Airline Industry, 2019 INFORMS Annual Meeting, Seattle, WA.
  • Ramah Al Balawi, Yuheng Hu, Liangfei Qiu. (2018). Brand Crisis and Customer Relationship Management on Social Media: A Natural Experiment from Airline Industry, INFORMS Conference on Information Systems and Technology (CIST), Phoenix, AZ.
  • Ramah Al Balawi, Yuheng Hu (2018). Social CRM and Brand Crisis: A Natural Experiment from Airline Industry, Production and Operations Management Society (POMS) 29th An- nual Conference, Houston, TX.

Research Currently in Progress

  • Ramah Al Balawi, Yuheng Hu, Liangfei Qiu. Brand Crisis and Customer Relationship Management on Social Media: A Natural Experiment from Airline Industry, Information Systems Research [Major Revision].
  • Ecem Basak, Ramah Al Balawi, Sorouralsadat Fatemi, Ali Tafti. When Crisis Hits: Bike- Sharing Platforms Amid the Covid-19 Pandemic., Being prepared for submission to PlosOne by fall 2021.
  • Ecem Basak, Ramah Al Balawi, Ali Tafti. Online Social Networks, the Influence of Structural Social Capital, and Regional Innovation: Empirical Evidence Using United States County-Level Data.